Site Analytics reports are empty after migrations.

 

Post Migrations popularity trends not pulling usage report's data. All the data showing 0's.

Issue : Usage report is showing up 0’s even though there are actual hits on the sites. Screenshot mentioned below.

 

Root Cause:

Verified and found that below two timer services ‘Last run time’ is showing up as N/A, due to which we are not getting the data to the Usage reports.

Analytics Timer Job for Search Service Application STG_Service_Search 

Usage Analytics Timer Job for Search Application STG_Service_Search

 

All the remaining settings are fine.

 

Resolution Steps:

 

1.Delete old corrupted below timer jobs :

 

Analytics Timer Job for Search Service Application STG__Service_Search 

Usage Analytics Timer Job for Search Application STG_Service_Search 

 

$tj1= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.AnalyticsJobDefinition

$tj1.delete()

 

$tj2= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.UsageAnalyticsJobDefinition

$tj2.delete()

 

 

2. Recreate both deleted timer jobs again 

 

$ssa = Get-SPEnterpriseSearchServiceApplication

$assembly = [System.Reflection.Assembly]::LoadWithPartialName("Microsoft.Office.Server.Search")

$bindingflags = [System.Reflection.BindingFlags]::NonPublic, [System.Reflection.BindingFlags]::Static

======================

$jobtypes = @("Microsoft.Office.Server.Search.Analytics.UsageAnalyticsJobDefinition","Microsoft.Office.Server.Search.Analytics.AnalyticsJobDefinition")

# Register analytics timer jobs

foreach ($jobtype in $jobtypes)

{

$type = $assembly.GetType($jobtype)

$registerJob = $type.GetMethod("RegisterJob", $bindingflags)

$registerJob.Invoke($type, $ssa)

}

 

 

3. Check running schedule details of both new timer jobs:

 

$tj1= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.AnalyticsJobDefinition

$tj2= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.UsageAnalyticsJobDefinition

 

Its will show garbage values.

 

 

 

4. Run it again with below commands 

 

$tj1= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.AnalyticsJobDefinition

$tj1.RunNow()

--------------------------------------

$tj2= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.UsageAnalyticsJobDefinition

$tj2.RunNow()

 

 

 

5. Now check new corrected running schedule:

$tj1= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.AnalyticsJobDefinition

$tj2= Get-SPTimerJob -Type Microsoft.Office.Server.Search.Analytics.UsageAnalyticsJobDefinition

 

 

 

Validate the existing Existing Settings of Usage & Health Service application

 

After 24hours reports will be generated